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Apartments › Conditions and reservations

Conditions and reservations

1-GENERAL CONDITION.

Price includes : rent of the apartment and/or room plus eventual common properties (garden, lift), final cleaning,bed linen, towels ( one change per week), kitchen hardware, electricity, gas, water expenses, garbage tax,(if not specified in our communications), our staff assistance.

2-PAYMENT AND BOOKING CONDITIONS.

Booking of the apartments/rooms can be made by:

  • BOOKING ON-LINE WITH CREDIT CARD: No amount will be charge, the credit card data – after being checked – are kept as guarantee for the reservation. After the expiry of the “cancellation policy” terms (look point 5) will be applied the provided penalties.
  • BOOKING ON-REQUEST: by e-mail, fax, telephone call after confirmation of availability. Veneziacentopercento will reserve your option 24 – 48 hours or more if agreed. In this period a deposit of 30% of total amount must be arranged. The balance will be paid at guest’s arrival.

Conditions of payment:

  • BANK MONEY ORDER to Silvia Boselli – Banca Mediolanum – Basiglio (Milano)
    INTERNATIONAL BANK CODE
    BIC CODE MEDBITMM
    PAESE CIN-EU CIN-IT ABI CAB N. CONTO
    IBAN CODE IT 20 I 03062 34210 000000952837
  • Credit Card (providing the number of your credit card, owner, the expiry date and authorization to charge the booking amount
  • PAYPAL (using the mail address info@veneziacentopercento.it as account)
    Che cos'è PayPal

N.B. Last minute booking requests Paypal arrangment only.

3-CAUTION MONEY.

With discretion of Veneziacentocento, upon your arrival may be required a security deposit of € 500.00 which will be retained to guarantee for any damage and/or additional costs. It can be paid by credit card, PayPal or cash and will be refunded on departure against the return of the accommodation in order and free from damage.

4-ARRIVAL AND DEPARTURE.

Generally the meeting with our staff is at our Office addressed Castello 1980.  Take in mind to contact us  3 days before your arrrival. Our Office has not a  reception desk so we need your time arrival in order to organize hour and place of meeting.
CHECK-IN: after 3.30 p.m. until 07.30 p.m.,
Exceptionally we can organize late check-in, but not  after 11.00 p.m., with and additional cost of 50.00 Euro. If you need it, contact us as soon as possible.
After 11.00 p.m. every our houses will be closed.

CHECK-OUT: before 10.30 a.m. but you can deposit your luggage at our Office.

5-CANCELLATION POLICY. Advanced departure and/or not arrival.

Cancellation policy without penalty: until 8 days before your arrival. In case of cancellation from 1 to 7 days before your arrival 30% of total amount will be retained as penalty, from 1 to 24 hours before your arrival or “No Show” – the total amount will be retained as penalty. Refunds are not provided in case of early departure and/or non-arrival after the expiry of the terms of cancellation. Special “Prepaid” offers: not refundable. It is not provided any type of reimbursement or other facility.

6-Reservations changes.

Any change to the original booking is subject to availability and approval by Veneziacentocento.
Changes are not allowed over the penalty periods.

7-FINAL CLEANING.

Upon arrival you will find your apartment clean and tidy. Final cleaning is generally excluded from the price of the accommodation and costs € 4.50 per person per night. Any different arrangements are specified within the individual booking.
If the apartment or rooms will be returned particularly dirty, an additional fee of € 40.00 will be applied.

8-EXTRA GUESTS.

The reservation is valid for the number of guests indicated, Any change or addition must be approved by the structure Veneziacentopercento and it provide an additional fee of € 30.00 per person per night, tourist tax and cleaning costs excluded.

9-Tourist Taxes.

The tourist tax, provided by the City of Venice, is excluded from the price of the accommodation and, for the Veneziacentocento accommodation type, it corresponds to an amount of € 4.00 per person per night.
Any tax included in the price will be specified within the individual booking..

10-CONDOMINIUM RULES.

All condominium rules will be strictly respected, avoiding to disturb other neighbours and create noising, particularly from 01.00 p.m. to 03.00 p.m. and from 10.00 p.m. to 08.00 a.m.(see Venetian municipal police notice). No animals admitted but ask us for possible arrangement. In case of no observation of condominium rules, veneziacentopercento, throw their responsible, will oblige you to leave the structure without any remboursement.

11-RESPONSIBILITY.

Lost of the keys, or the forgethfullness of them inside the structure, with the consequent intervention of our staff, will create an expense that will be charged to the responsible. In case of technical problems or not good cleaning, contact our staff immediately in order to solve the problem in short time and to permit you fully join your stay.