1-GENERAL CONDITION.Price includes : rent of the apartment and/or room plus eventual common properties (garden, lift), final cleaning,bed linnen, towels ( one change per week), kitchen hardware, electricity, gas, water expenses, garbage tax,(if not specified in our communications), our staff assistance. 2 –PAYMENT AND BOOKING CONDITIONS.Booking of the apartments/rooms can be made by:
- BOOKING ON-LINE WITH CREDIT CARD: No amount will be charge, the credit card data - after being checked - are kept as guarantee for the reservation. After the expiry of the "cancellation policy" terms (look point 5) will be applied the provided penalties. - BOOKING ON-REQUEST: by e-mail, fax, telephone call after confirmation of availability. Veneziacentopercento will reserve your option 24 – 48 hours or more if agreed. In this period a deposit of 30% of total amount must be arranged. The balance will be paid at guest’s arrival. Conditions of payment: - BANK MONEY ORDER to Silvia Boselli – Banca Mediolanum - Basiglio (Milano) | INTERNATIONAL BANK CODE | | BIC CODE | MEDBITMM | | | PAESE | CIN-EU | CIN-IT | ABI | CAB | N. CONTO | | IBAN CODE | IT | 20 | I | 03062 | 34210 | 000000952837 | | | | | | | | |
- Credit Card (providing the number of your credit card, owner, the expiry date and authorization to charge the booking amount - PAYPAL (using the mail address
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as account) N.B. Last minute booking requests Paypal arrangment only. 3 - CAUTION MONEY.For apartments stay ONLY, at your arrival a deposit will be requested in front of damages and/or missing . It must be paid in cash and gived back the last day. 4 - ARRIVAL AND DEPARTURE.Generally the meeting with our staff is at the structure booked. Remember to contact us to decide hour and place of meeting. Generally CHECK-IN is after 3.30 p.m. till 09.00 p.m. In case of not claimed delay, veneziacentopercento will charge a supplement of 50 Euro. CHECK-OUT is before 12.00 a.m.but you can deposit your luggages, arranging with our staff hour of pickup. 5 - CANCELLATION POLICY. Advanced departure and/or not arrival.Cancellation policy without penalty: until 7 days before your arrival. In case of cancellation from 1 to 7 days before your arrival 30% of total amount will be retained as penalty, from 1 to 24 hours before your arrival or "No Show" - total amount will be retained as penalty. Refunds are not provided in case of early departure and/or non-arrival after the expiry of the terms of cancellation. Special “Prepaid” offers: not refundable. It is not provided any type of reimbursement or other facility. 6 - CLEANING.At you arrival you will find your room/apartment cleaned and in order. Final cleaning will not charged if the structure will be leaved not particularly dirty. In this case a surcharge of 40 Euro will be applied. 7 - CONDOMINIUM RULES.All condominium rules will be strictly respected, avoiding to disturb other neighbours and create noising, particularly from 01.00 p.m. to 03.00 p.m. and from 10.00 p.m. to 08.00 a.m.(see Venetian municipal police notice). No animals admitted but ask us for possible arrangement. In case of no observation of condominium rules, veneziacentopercento, throw their responsible, will oblige you to leave the structure without any remboursement. 8 - RESPONSIBILITY.Lost of the keys, or the forgethfullness of them inside the structure, with the consequent intervention of our staff, will create an expense that will be charged to the responsible. In case of technical problems or not good cleaning, contact our staff immediately order to solve the problem in short time and to permit you fully join your stay.
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