In this section you will find answers to all the most frequent questions from our customers


Maximum flexibility of your apartment

The short term rental, just as its intrinsic feature, engages the apartment for short periods.

This rental method allows owners to enjoy the property according to their needs but at the same time to obtain a return in periods of non-use.

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Can we check in before 3.30pm?

We are a location rental agency, not an hotel with a 24/7 service.
Our check in office is open starting 3.30 pm till 07.30pm.
If you are arriving at our accommodations in the morning, or before our opening hours, you can use the luggage deposit service. Price: €6.00 per luggage.
You must notify in advance if you want to use the service.

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What is check in time?

You can make the check in and collect the keys at our office, between 3.30pm and 7.30pm.
The office address is Calle dei Preti 1980, Castello, 30122 Venezia.
From here we will explain to you how to arrive to your apartment.

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Which cards are accepted?

We accept Visa and MasterCard

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Do you have other curiosities?

Contact us to receive the answer to your questions!